For all Who Work With Rude Customers, shame WE can'tactually do this !

> An award should go to the Virgin Airlines desk attendant in Sydney some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to fly as cargo.

> A crowded Virgin flight was cancelled after Virgin's 767s
> had been withdrawn from service. A single attendant was re-booking a long line of inconvenienced travellers. Suddenly an angry passenger pushed his way to the desk.
>
> He slapped his ticket down on the counter and said, 'I HAVE to be on this flight and it HAS to be FIRST CLASS'..
> The attendant replied, 'I'm sorry, sir. I'll be happy to
> try to help you, but I've got to help these people first,
> and I'm sure we'll be able to work something out.'
> The passenger was unimpressed. He asked loudly, so that the
> passengers behind him could hear, 'DO YOU HAVE ANY IDEA WHO I AM?'
> Without hesitating, the attendant smiled and grabbed her
> public address microphone:
>
> 'May I have your attention please, may I have your attention please,' she began - her voice heard clearly throughout the terminal - 'we have a passenger here at Desk 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to Desk 14.'
> With the folks behind him in line laughing hysterically,
> the man glared at the Virgin attendant, gritted his teeth and said, 'F... You!'
> Without flinching, she smiled and said, (I love this bit)
> 'I'm sorry, sir, but you'll have to get in line for that
> too


jamie